Use the account. Deposits, withdrawals, payments, transfers, purchases, etc. are all enough to keep your account active. We recommend setting up direct deposit or automatic transfers to keep up some account activity. Keep your address, phone number, and email up-to-date. When an account does go dormant, this is how we’ll reach out to let you […]
How do I prevent my account from going dormant?
How to reactivate a dormant account
It’s easy to reactivate a dormant account. Just use it! Make a deposit, withdrawal, payment, purchase, etc. Any member-initiated activity to the account will return it to active status.
What happens to a dormant account?
If an account has no significant activity for one year or more — including deposits, withdrawals, payments, and other member-initiated activity — then the account becomes dormant. Sierra attempts to contact account holders through email, phone, and sometimes through the address on file. If the account resumes activity with a deposit, withdrawal, or other activity, […]