Securing your personal data, account and banking information, and physical cards is a vital, and difficult, task. The Sierra Pacific team works, trains, and evolves to keep your money and information safe. There are things you can do to help protect yourself, too.
Security Center
Security Quick-Links
If you believe your Sierra Pacific FCU accounts, cards, logins, or information has been compromised, contact us immediately
24/7 Support Center – (888) 514-1343
Debit and Credit Card Security
Activate a New Card
Ready to start using your new Debit or Credit Card? Here’s how to get it activated.
Remote Card Control
Pause, restart, and permanently disable your cards with the click of a button. If your card was lost or stolen, start here!
Request a New Card
To request a new card, or get one-on-one help with your card, contact a branch.
Account Security
Account Alerts
Track spending, identify fraud, and boost your account security with customized transaction and balance alerts.
Track Spending
Keep an eye on your transactions from ANY account, even with other banks! Money Desktop’s Spending tool is available in Online and Mobile Banking
E-Statements
Paper statements can leave you vulnerable to mailbox thieves. E-statements are delivered securely and can be viewed anytime in online or mobile banking.
Report Suspected Fraud
If you believe your Sierra Pacific accounts, cards, information, or logins may have been compromised, please contact us immediately!
24/7 Support Center – (888) 514-1343
During regular business hours, you can contact your branch directly.
Report Unauthorized Transactions
Use these tools to help report and prevent unauthorized payments and drafts made to your accounts.
Please contact your branch with any questions.
Scams can be reported to the Nevada Attorney General, the Federal Trade Commission, and/or your local police department.
Stop a Draft Payment
Stop an account draft. This can be used to stop checks or electronic drafts from your Sierra Pacific accounts.
Stop an Electronic (ACH) Payment
Request to stop a single, a series, or all ACH payments from your account to a certain company.
Report Unauthorized Transactions
Report ACH transactions made to your account that were unauthorized.
Fraud & Security News
Other fraud and security resources can be found at the Nevada Attorney General’s website, the FBI’s news site, and the FTC’s resource page
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Steps to Protect Your Identity
How to secure your personal and financial information from identity and financial theft Unfortunately, there’s never an off-season from the threat of scammers. Often, they try to steal your identity so they can tap into your financial accounts or open new ones and ruin your credit. Other times, they pretend to be an IRS agent [...]
Text Banking Scam
Report a Fraud Attempt If you think you’ve been targeted by a scam and your Sierra Pacific accounts, cards, login, or personal information may be affected, contact our 24/7 helpline immediately at (888) 514-1343. {{ vc_btn: title=Call+the+Help+Line&color=danger&align=center&link=url%3Atel%253A8885141343 }}{{ vc_btn: title=Contact+Your+Branch&color=warning&align=center&link=url%3Ahttps%253A%252F%252Fdev-sierra-pacific-federal-credit-union.pantheonsite.io%252Fresources%252Fhours-locations%252F%7Ctitle%3AHours%2520and%2520Locations }} Watch out for these Bank Imposter Smishing Attacks Is this text really from my [...]
Scam Alert – Malicious Online Ads Target Financial Institution Login Pages
Have you ever done this? You’re looking for your bank or credit union’s online banking login page. You don’t have it bookmarked or memorized, so you just go to the search engine search for it. Maybe you type in “Wells Fargo login”. Enter. Search results pop up, with two or three paid ads at the […]
