Expected Hours: 10-15 hours/week

Application Deadline: 3/15/2024*

The Marketing Associate will work with the Marketing Administrator to support Sierra Pacific’s marketing, advertising, and business development efforts. The Marketing Associate will assist in the creation, editing, launch, and monitoring of ads and content across multiple channels.

Duties and Responsibilities

• Assist with planning, coordinating, executing, and evaluating marketing campaigns
• Assist with planning and coordinating events and community outreach
• Assist in planning, creating, editing, posting, and evaluating social media content, and respond to social media interactions and comments
• Edit and create marketing collateral and content. Proof work of others for accuracy, completeness, and adherence to ADA, SEO, and brand standards
• Maintain inventory of marketing supplies, merchandise, and materials. Determine when to reorder, place orders, and recommend materials.
• Update the Sierra Pacific website with rates, content, and campaigns
• Assist the Marketing Administrator with administrative tasks and upkeep

Qualifications

We welcome candidates with a High School Diploma or GED and an interest in marketing, design, communication, social media, finance, or business. Candidates must be organized, curious, creative, tech savvy, and a strong communicator – both written and verbally.

Preferred Skills

• At least six months in a related marketing or administrative role
• Strong writing and communication skills
• Familiarity with social media platforms, especially Instagram, Facebook, and LinkedIn
• Proficiency in the Microsoft Office suite, including Word, Excel, and Outlook
• Proficiency with design editing software – Adobe, Canva, or alternative
• Outgoing personality with a creative mindset and a willingness to bring new ideas to the table

To Apply

Email a resume to Katie Mills at kmills@sierrapacificfcu.org

*Applications are reviewed on a regular basis and hiring may occur early in the recruiting process. Individuals are encouraged to apply immediately.

Are You Our Next Financial Services Representative?

• Is your attention to detail one of your finest attributes?
• Do you possess a team player attitude with a strong desire to provide positive customer relations?
• Are you excellent at intuitive listening and problem-solving?

If you answered “yes” to all of the above, we may have the perfect position for you!

At Sierra Pacific Federal Credit Union, we pride ourselves on assisting our members in achieving their financial goals. As a member-owned non-profit organization, we provide member service that goes above and beyond.  Our team of financial experts are committed to being accessible and building ideal products that serve the best interest of the member.

Sierra Pacific Federal Credit Union has an opening for a full-time Financial Services Representative in Reno.  Financial Services Representatives are responsible for providing onboarding and front-line service to members, advising members of all credit union products & services, being familiar with deposit rules and procedures, lending rules and procedures, and new member procedures as established within the credit union.  The Financial Services Representative will perform proper cash and check handling per the credit union’s procedures and will perform their duties with timeliness and accuracy. In addition, this position will perform lending functions acting as a liaison between underwriting and members and ensuring consumer loans are effectively closed.

The ideal qualified candidate will have the following skills and experience:

• High School Diploma or equivalent, required
• Experience in financial institutions, or equivalent experience with cash handling, administrative procedures, customer contact or related experience, preferred

The position offers excellent benefits, including paid medical, pension, 401k and incentives. 

Find out more about the company here: sierrapacificfcu.org

Qualified applicants can send resumes to sierrapacificfcu@sierrapacificfcu.org

We are an Equal Opportunity Employer. All applicants will be considered for employment without regard to actual or perceived race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, medical condition, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran or any other characteristic protected by applicable federal, state or local laws.

Sierra Pacific is hiring a full time Title Specialist. Interested parties should contact Megan Mathias at mmathias@sierrapacificfcu.org

POSITION SUMMARY

Under the direct supervision of the Director of Lending, the Title Specialist is responsible for preparing and processing tax and title documents to transfer ownership of properties. This position is also responsible for general office administration.

ESSENTIAL FUNCTIONS & BASIC DUTIES

1. Assists with tracking and maintaining vehicle titles, including perfecting titles, researching outstanding titles, lien releases, handling payoffs and title releases.
2. Assists other SPFCU branches and members with titles and answers questions related to titles.
3. Handles correspondence with DMV/Dealers/Department of Wildlife.
4. Performs general office administration duties such as processing mail, answering phones, and helping members.

5. Calling banks to learn about loan details and payment statuses.
6. Thoroughly reading titles to ensure all information is accurate.
7. Researching state and federal laws to ensure that vendors and clients transfer titles in a legal manner.
8. Drafting documents, which includes reviewing, editing, and creating records for them.
9. Acting as a point of contact between vendors and clients.
10. Verifying, processing, and creating copies of legal and financial documents.
11. Submitting legal transfer documents to relevant state government departments.
12. Answering incoming calls, resolving member complaints, and answering client questions.
13. Audit titles for errors and compliance with state rules

1. Other duties as may be assigned. *

KNOWLEDGE, SKILLS AND ABILITY

• Excellent organizational skills and good interpersonal skills.
• Ability to take initiative and work independently.
• Ability to solve problems in a creative and effective manner.
• Ability to function as a cooperative team member and help foster a team environment.
• Ability to maintain confidentiality of all member information.
• Service-oriented and able to resolve member grievances.
• Ability to communicate effectively both verbally and written.
• Knowledge of Credit Union services, systems, operations, and applications.
• Knowledge of laws and regulations related to Credit Union operations and applications.

EDUCATION AND WORK EXPERIENCE

Required

• HS Diploma or equivalent

Preferred

• Previous experience with cash handling

CERTIFICATES AND LICENSES

• Valid driver’s license

PHYSICAL/MENTAL DEMANDS

Physical Demands

The essential functions of the position may require frequent standing, finger dexterity in non-dominant hand, near/far visual acuity, depth perception, field of vision, accommodation, and color vision; occasional walking, sitting, repetitive use of both hands and finger dexterity with both hands; seldom reaching overhead, bending over, lifting/carrying of up to 25 lbs., and driving a vehicle.

 Mental Demands

The essential functions of the position require the ability to read and write complex material, perform simple and complex math calculations, and the ability to perform simple and complex tasks; perform clerical functions, compile and analyze information; coordinate activities, supervise and instruct others; follow instructions, influence others, meet time requirements, memorization, problem solving through use of independent judgment and decision making skills.

WORKING CONDITIONS

• The noise level in the work environment is usually moderate to loud and the employee usually works in a climate-controlled environment. Work may entail the use of computer equipment.  The employee works alone, with others, around others, with verbal and face-to-face contact.  Ability to travel to other SPFCU locations including overnight trips as appropriate for your job responsibilities.

*The statements herein are intended to describe the general nature and level of the position, but are not necessarily a complete list of responsibilities, duties and skills required of employee(s) so classified.  As such, responsibilities, duties, and required skills may be changed, expanded, reduced, or deleted to meet the business needs of Sierra Federal Credit Union.  Sierra Pacific Federal Credit Union abides by employment at-will, which permits the Company to change the terms and conditions of employment with or without notice, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties, and location of work.  Neither this job description nor any other written or verbal communications are intended to create a contract of employment or a promise of long-term employment.  Employment-at-will may be terminated with or without cause and with or without notice at any time by the Employee or by Sierra Pacific Federal Credit Union.