Financial Hardship Assistance
When unexpected difficulties make it hard to keep your finances on track, Sierra Pacific is here to help you regain control and move forward with confidence.


Financial Hardship
At Sierra Pacific, we know that unexpected hardships can disrupt even the best household budget. If you may have trouble making a loan payment, maintaining account balances, or otherwise managing your finances, Sierra wants to help.
Financial Hardship Could Include:
- Job Loss and Unemployment
- Illness or Injury
- Reduced Hours
- Divorce
- Labor Union Strike
- Being Called to Military Active Duty
- Disaster & Emergency Situations
- And More
LOAN ASSISTANCE
Skip a Loan Payment
If you're facing temporary financial difficulties, you can apply to skip a loan payment*. This option provides immediate relief by allowing you to delay a payment and catch up as your situation improves.
Key Benefits:
- Immediate financial relief
- Easy application process
- Protects your credit score
Change Your Payment Due Date
Struggling to make your loan payments on time? Adjust your payment due date to better align with your pay periods. This change can make it easier to manage your budget and avoid missed payments.
Key Benefits:
- Aligns payment schedule with your income
- Reduces stress from mismatched pay periods
- Helps avoid late fees
MONEY MANAGEMENT
Low-Balance Alerts
Set up low-balance alerts for your checking and savings accounts to help you avoid overdrafts and manage your balances more effectively. Stay informed and take action before financial issues arise.
Key Benefits:
- Avoid overdraft fees
- Better manage your funds
- Receive timely text, email, or push alerts
Meet a Financial Counselor
Our certified financial counselors are here to help you create a personalized recovery plan. Whether you need help budgeting, managing debt, or finding additional resources, our experts can guide you through your financial challenges.
Key Benefits:
- Personalized advice and support
- Comprehensive recovery plan
- Access to additional resources
Financial Wellness Portal
Access our free, personalized financial wellness platform to find answers and advice as you navigate your recovery. This tool provides valuable insights, tips, and strategies to help you manage your finances effectively during tough times.
Key Benefits:
- Free and easy to use
- Personalized guidance
- 24/7 access to resources
- Monthly $1,000 sweepstake for users1