Welcome Southwest Gas Federal Credit Union Members!
Sierra Pacific Federal Credit Union is happy to welcome you to our family. In order to help transition you into the new website, we have compiled a list of helpful links, frequently asked questions, and important dates for your review.
Monday, June 25th – last day to pay bills on your old system. It may make sense to pay some bills early. Disable any auto-payments. Print out any statement or bill pay history.
Friday, June 29th through Sunday, July 1st – Debit cards are good to go. There is an automated stand-in limit as the systems are down for conversion over the weekend. Balances will be sent out Friday for ATM’s and the VISA system. SWGFCU credit cards will function as normal.
Monday, July 2nd – Credit Unions are open. On-line banking is available but will not show history. Sign-on: In USER ID enter your new account number (100-----), adding 100 to your present account number. For PASSWORD enter the first 3 letters of your last name (primary member) and last 4 digits of your SS#. You will then be prompted to change your password, select a security image and security questions. Once this is completed, you may set up bill pay.
Tuesday, July 3rd – Shared branching will be available. You can visit www.cuswirl.com to find a location near you.
July 10th through July 15th – Statements will be sent out. Statements for June’s activity will be SWGFCU statements. The following month will be SPFCU statements.
The menu bar on the left has everything you will need. Under “About Us”, you will find our Corporate Governance, Election Bylaws, Fee Schedule, , and Disclosures.
Our “Online Banking” will give you a link to log into your account or to apply for online banking. If you already had online access through SWGFCU, please read this.
“Member Info” will give you a Fee Schedule, our Contact Information, Locations, ATM Locator, Shared Branching Locator, and information about your VISA.
“Account Services” tells you all about the accounts we offer you our member.
If you are interested in finding out about our loan products, go to our “Loan Products” tab. We offer Home Loans, Auto Loans, Recreational Vehicle Loans, Signature Loans, and Credit Cards. Here you can also find our loan calculators.
“News” is where we inform you of important upcoming events. These are the stories that come across the banner on our main logon screen.
“Related Links” gives you access to all sorts of resources.
Our “Downloads” section which is located on the bottom navigation bar has all our downloadable documents including applications, online banking application, check order forms, and several others.
If you would like to see a list of our COOP Network ATM’s, please use our ATM Locator (http://www.co-opnetwork.org/)
Now that you are a part of our family, you will also have access to the Shared Branching network. This network allows you access to your account at thousands of locations all over the work. If you would like to see a list of locations near you, use our Shared Branching Locator (http://www.cuswirl.com/)
Frequently Asked Questions
To view a list of our frequently asked questions, please view our news article by following this link (http://sierrapacificfcu.org/news/default.asp)